Purchase Order Returns

Incorrect shipments or damaged products from a vendor can now be managed in the Purchase Returns module.

There are several ways to create a Purchase Order Return in Agiliron. The most common way to create a Purchase Return is from the original PO.

  • To create a Purchase Order Return from the original PO, navigate to Orders > Purchase Orders and select the purchase order number.

  • On the next screen, click on the "Create Return" button.

  • Purchase Order Returns can also be created by navigating to Orders > Purchase Returns.

  • Select the "More Options..." icon and click "Create Return".

  • All Purchase Order Returns created will display in this module.

  • Alternatively, you can click also on New > New Purchase Return to create a new Purchase Order Return.


  • In the pop-up window that appears, enter the Purchase Order number of the order you wish to return. If you wish to return product that is not on a purchase order, enter "None" to create a new return from scratch. For this example, we are returning products created on PO number 7.
    • Click "OK" to proceed.

  • When a PO number is entered into the pop-up box, the purchase order will appear as shown below for editing.
  • If a PO contains multiple line items, you can delete the line items you are not returning so that the order contains only products that you will be returning to the vendor.
  • Verify that the stock location is correct on the order, this is the location in which stock will be deducted when the PO is returned.
  • For this example, we will be returning 25 of the 250 computer monitors that were previously ordered and received.
  • Click "Save" when the PO information has been updated.

  • Once the PO Return has been saved, it will appear under Shipping > PO Returns Shipping.

  • When the order has been shipped back to the vendor, navigate to this module and click on the Order ID to open/edit or click the "Edit" icon.
  • Select the "Shipped" box and click "Save". Once the return has been marked shipped, the inventory for the product(s) on the return will be updated.