DispatchTrack Appointment Scheduling
NOTE
(a) This feature will only be available if DispatchTrack is implemented as a 3PL connection using the 3PL Connections framework. Contact [email protected] to enable this for your business.
(b) DispatchTrack (https://www.dispatchtrack.com) is a separate service (not part of the Agiliron Suite). If you are not a current user of that service but are interested in learning more, please email us at [email protected] and we can connect you to them.
DispatchTrack Appointment Scheduling offers scheduling options. If the delivery is available in your location, you can select a time slot for your selected order and get it delivered on the date and time slot as per your preference.
Let's understand the process:
- Login to your POS account.
- Add Item/Product to the list.
![dispatchtrack-scheduling-1.png 1926](https://files.readme.io/a4d15d6-dispatchtrack-scheduling-1.png)
- Enter Customer name with a valid address.
![dispatchtrack-scheduling-2.png 1522](https://files.readme.io/2f09660-dispatchtrack-scheduling-2.png)
- Click on the Ship checkbox.
- Now, click on the gear icon (Settings) and select Schedule w/ DispatchTrack from the drop-down list.
![dispatchtrack-scheduling-3.png 1547](https://files.readme.io/57fc888-dispatchtrack-scheduling-3.png)
- This will bring up the Get Reservation dialog box.
- Select the available time slot for your selected order and click on OK.
- Or else you can also select the ASAP Delivery option to receive the package as soon as possible.
![dispatchtrack-scheduling-new-2.png 1522](https://files.readme.io/4e1467e-dispatchtrack-scheduling-new-2.png)
After completing the payment and check-out process,
![dispatchtrack-scheduling-6.1.png 2338](https://files.readme.io/5ce51c6-dispatchtrack-scheduling-6.1.png)
that (eg: Order No. 48234) should then go back to DispatchTrack and get added to the Order list when saved to the back office.
![dispatchtrack-scheduling-7.png 1926](https://files.readme.io/3410efe-dispatchtrack-scheduling-7.png)
NOTE:
If the quantity in stock is 0 or insufficient in POS and is sent to DispatchTrack then the order is kept on Hold status* on DispatchTrack. However, when the product quantity is back in stock the order status is DispatchTrack gets updated from Hold to Ready to Route.
![dispatchtrack-scheduling-new-1.png 1926](https://files.readme.io/847c74f-dispatchtrack-scheduling-new-1.png)
When delivery of all items is made in DispatchTrack and status has been updated to Finished, Agiliron status gets updated to Shipped and Complete.
![dispatchtrack-scheduling-new-3.png 1913](https://files.readme.io/3796b8a-dispatchtrack-scheduling-new-3.png)
Updated 8 months ago