- Bulk Edit - Leads List View

With Bulk Edit, users will be able to edit multiple leads and their relevant fields in one go.

Whether you want to change the lead details, address information, edit custom or any other fields related to leads, the bulk edit feature allows you to modify and update maximum 5 fields at a time in just a few clicks.


Follow the process to bulk edit the leads list:

Method 1

  • Go to Leads on the left menu panel of admin.
  • Lead List view will open.
  • Select the leads which you want to edit.

Either 'select all' by ticking the checkbox preceding the Name column or click on the checkboxes preceding the lead (Names) you want to make changes.


  • Now, click on the three vertical dots (next to the delete button).
  • Click on Bulk Edit from the drop-down list.


Method 2

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NEW - Performing bulk edit on a specific set of leads (uploading CSV file or spreadsheet table)


The new bulk edit wizard offers an additional feature. Users can now either upload a CSV file or enter the Lead ids in a spreadsheet. Bulk edit will be performed only on that specific leads. There is no need to select the leads prior.


Follow the below steps:

  • Without selecting any leads, click on the three dot menu and select Bulk Edit.


Select Label Type window will pop up with two options to upload leads for bulk edit - 'Upload CSV' or 'Spreadsheet Table'.


To Upload CSV

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Note - Under this condition, along with the lead Ids, you can add custom fields as well (maximum 5 fields) in the CSV file and directly update only the custom fields.

  • Select Upload CSV radio button.
  • Click on Next.


  • After clicking on Next, you'll be asked to Upload CSV. Either drop a CSV file or browse the required file from your system and upload it.


  • Click on Upload file then click on Next.


  • The spreadsheet table will get displayed with the fields you've added.
  • Click on Next.

IMPORTANT NOTE:

  1. Make sure the lead ids added are all valid.

  2. Also if you are adding the custom fields, make sure the field name and field values are valid.

  3. In case the custom field is a checkbox - you can make any text entry like true-false, yes-no, 0-1 or off-on.

  4. In case the custom field is a date field - enter date in yy/mm/dd format.

  5. If the custom field is a picklist or drop-down list, make sure all the values present in the list are entered in the CSV file.


Do not close the window or click on the Back button while the update process takes place.




  • After the update process is completed successfully, close the window and the process will end. Custom fields for the mentioned lead ids will get updated.

If the spreadsheet table contains only lead ids, click on Next to proceed with further steps

Check - Leads Bulk Edit Wizard - Step by step process section for further process.



Spreadsheet Table:

In case in the Select Label Type, if you select Spreadsheet Table radio button and then Click on Next.


Directly, the spreadsheet table will open where you need to enter the Lead Ids on which you want to perform bulk edit. Make sure to enter valid lead ids.

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Note - You can also add column/columns to edit custom fields in the spreadsheet itself. (Left click on the table column and select insert new column left-right)


  • Once lead ids (also custom fields if any) are entered, click on Next.
    (Spreadsheet with lead ids and custom fields will get instantly updated)

Below is the screenshot of the spreadsheet table, excluding custom fields



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Whether you select Lead Ids, upload CSV or enter lead ids in a spreadsheet, the next set of steps are the same for all.



>>>Leads Bulk Edit Wizard - Step by step process


  • Leads Bulk Edit Wizard will open. You can minimize or maximize each screen as per convenience.

Step 1 - Select Fields

  • In step 1, select the fields that need to be edited.

NOTE - You can select maximum 5 fields to perform bulk edit.


Custom Information - In the Select Fields screen, you can see the custom information option. The fields in this section will only appear if you have added it in Settings-> Module Customization -> Custom Field Settings -> Lead Custom Fields.


Ways to select fields:

a. Either type one by one field name in the search field and tick the checkbox as the field appears.

Or

b. Select fields (max 5) as per your requirement from the different segments as displayed below.

Or

c. Select all fields (max 5 fields) of a particular segment at a time by clicking on the checkbox, preceding the main heading of the segment.


You can view the count of fields selected below the Reset All button.

Reset All button is to deselect all the fields selected. You can start again with field selection.



As an example, we are selecting fields 'Rating', 'Lead Status', and 'Priority'.

  • Select the fields and click on Next.


Step 2 - Generate Form

  • Next comes the Generate Form.
  • Enter the relevant data in fields and click on Next.
  1. If it's a text field, type the necessary text.
  2. If it's a drop down, select the required option from the list.


Step 3 - Confirmation

  • In Confirmation, you can see the Field names and Field values that you have edited for the selected leads.
  • To proceed, click on Next.


Step 4 - Processing

  • Then comes the Processing.
  • You will be asked if you are sure to continue with the bulk edit. If yes, click on Start Updating.


  • Execution starts.
  • One by one field will be updated.
  • When the updating is done, click on Next.

Note - When the update takes place, make sure you do not click the Back button on your browser or close the window.



Step 5 - History

  • In History, you will see the status, the old value, and the new value of the fields edited in the description column. User name, last modified date, and timing will also be displayed.
  • To start again with the bulk edit process, click on Update Again button or simply close the window, if you are done with the bulk edit.