Customer History Timeline
This feature allows the user to quickly view all of the activities and/or tasks that have been performed on the customers account.
To begin, navigate to Accounts from the left menu panel.
- Click on the customer account name.
![customer-history-1.jpg 1562](https://files.readme.io/08bb06c-customer-history-1.jpg)
- On the next screen, you will see a clock icon on the far right side of the screen.
![customer-history-2.jpg 1570](https://files.readme.io/2fcd11f-customer-history-2.jpg)
- Click on the icon to open the timeline. A list of the activities on the account is shown, this includes Tasks/Activities, Sales Orders, Quotes, Sales Returns, etc.
- Click on "Read more" to view the item.
![customer-history-3.jpg 1568](https://files.readme.io/1b3a019-customer-history-3.jpg)
- Clicking on "Read more" for the first item in the list above opened the Sales Order for that item as shown below.
![customer-history-4.jpg 1562](https://files.readme.io/22f30ac-customer-history-4.jpg)
Updated 5 months ago